We have a priority aim to enhance the experience of our valuable customers. We want you to be completely happy with your purchase and strive to deliver the best products possible. If, for some reason, you are not satisfied with your purchase, you may return it for an exchange using the process below

Returns Policy:

  • Any Product/item can be returned or exchanged if it is incorrect/ incomplete or defective/ damaged within 48 Hours after delivery.

Sahiba Dewsbury reserves the right to reject a return request found misusing of our generous returns policy or a product received with missing tags and other components. 

Conditions for Return or Exchange:

  • The Product must be like in same condition as delivered, Unworn, unwashed and without any flaws.
  • The product must include the original tags, with original packaging.
  • Your item needs to have the receipt, order number or proof of purchase. 
  • Any items that are on discounted prices are non-exchangeable and non-returnable.

- Pre booking orders are not eligible for refunds or exchange.

- Formal / Chiffon Collection are not eligible for refunds or exchange.

- Customized stitching order are not eligible for refunds or exchange and alteration.

Note: All products on our website are 100% original and delivered by Brand, any customer who claims that product is not original must have proof from brand. otherwise return will not be accepted. 

Procedure for Returns or Exchange.

You can return your product easily through using these mediums mentioned below:

  1. Via Help Line
    You can call our customer services department on this number +01924455101. you can take help from our customer support agent for details.
  2. Via Email
    You can email us through our email address SahibaDewsbury@gmail.com


Once your return is approved, we will initiate a refund to your preferred payment method within 48 hours.


Transit time for the Exchange shipment is same as our standard delivery time (2-4 Business days) from the time exchange is shipped. You will be entitled to get an exchange of an equal value as your original order. And case shipping will be paid by the customer.

Size Exchange
We recommend our customers to view size chart before purchasing however if the size is not fit, the size of the garment can be not exchanged. such case shipping will be paid by the customer.

Thank you for being with us!