Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to SahibaDewsbury@gmail.com
Generally,we respond to the emails in a maximum of 1 working day. In some cases, if weare quite busy then we might take around 2 working days.
Yes.All our product prices are inclusive of VAT
Wecharge £5.99 flat rate for delivery in the UK when you spend over £100 we offerfree delivery in the UK.
Forall in-stock items delivery in the UK can take from 1-3 working days, butplease allow 3-7 working days for delivery as the courier may take longerdepending on which part of the UK or world you live in. If you purchase a“pre-order” item it will be delivered by the date given for the pre-order. Ifyou place an order for a mixture of in-stock and pre-order items, all itemswill be dispatched together when all the pre-order items arrive. Forinternational orders follow this link; https://memsaabonline.com/pages/shipping-information
Ifyou have not received your order and more than 7 working days have passed sinceordering, please contact our Customer service Team at Sahiba Dewsbury 07596420446
Onceyou have placed an order, you will receive a confirmation email along with aninvoice on which will have displayed all of your order details.
If your Credit or Debit card was declined whilst processing an order please try tore-submit your order using a different card. You will be able to find out why your card was refused by contacting your card issuer.
I want to have the dropdown cart displayed automatically every time clients hover over it (instead of clicking on it). Is it possible?
Yes, we have a setting for you to switch between these two options: Display on Hover and Display on Click.
All items are subject to availability. Generally, if an item is showing on our website then it is available to order. However, during busy periods we may bein a position where we cannot supply an item or there may be an unexpected delay in dispatch. If this is the case, we will let you know as soon as possible. If it has not been possible to reach you we may send out the remaining order and refund the missing item.
I notice that the images used in the theme are all portrait. Will that be a problem if I use square images for our products? How will they be displayed in the theme?
That is not a problem. You just need to modify the width/height ratio in theme settings.
Yes. Normally, the theme will resize images to a default size (based on your width/height ratio setting). We also have Crop setting if you don’t want to scale the image.
Yes, you can. You can also set image border colours.
Yes, you can. Just simply follow the instructions in our Manual Guide, you will be able to easily create a multi-level menu.
Yes within 14 days
No, you can return to the return address below;
5corporation street dewsbury Wf13 1qn. 01924455101
What If I Receive My Order And The Package Has Been Tampered With Or Is Open?
Don't accept any parcels that have been open or look damaged. Refuse these good sand contact us at 07596420446
Please note that we cannot be liable for any orders you have accepted which are damaged.